Legal

Terms and Conditions

Last updated: May 2026 · Meisters Solutions S.L.

These Terms and Conditions ("Terms") govern your access to and use of the meisters.es website and any information, content or services made available through it ("Website"). By accessing or using our Website, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use the Website. These Terms apply alongside our Privacy Policy, which is incorporated herein by reference.

1. About Us

Meisters Solutions S.L. is a company incorporated under Spanish law, with registered offices at P.Âș del Gral. MartĂ­nez Campos, 11 – ChamberĂ­, Madrid, Spain. We provide digital transformation, enterprise software implementation, managed services and technology consulting to businesses globally.

References to "Meisters", "we", "us" or "our" in these Terms refer to Meisters Solutions S.L. and its affiliated entities. References to "you" or "your" refer to the individual or organisation accessing our Website.

2. Use of the Website

Permitted Use

You may access and use the Website for lawful purposes related to evaluating or engaging with our services. All use must comply with applicable local, national and international laws and regulations.

Prohibited Conduct

You must not:

  • Use the Website in any way that causes, or may cause, damage to the Website or impair its availability or accessibility
  • Use the Website in any unlawful manner, or in a manner that is fraudulent, harmful, or objectionable
  • Transmit or distribute any content that is defamatory, offensive, harassing, discriminatory or otherwise objectionable
  • Scrape, harvest, crawl, or use automated tools to extract data from the Website without our prior written consent
  • Circumvent, disable or otherwise interfere with security-related features of the Website
  • Use the Website to transmit unsolicited commercial communications (spam)
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Upload, transmit or distribute any viruses, malware or malicious code
  • Attempt to gain unauthorised access to any portion of the Website or related systems

Account and Access

Some areas of our Website or services may require registration or authentication. You are responsible for maintaining the confidentiality of any access credentials and for all activities conducted under your account. You must notify us immediately of any suspected unauthorised use.

3. Intellectual Property

All content on the Website — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the exclusive property of Meisters Solutions S.L. or its content suppliers and is protected by applicable intellectual property laws, including Spanish copyright law, EU Directive 2001/29/EC, and international conventions.

Restrictions

  • You may not reproduce, republish, distribute, sell, sublicense, transmit, or adapt any content from the Website without our prior written consent
  • You may not remove or alter any copyright, trademark or other proprietary notices
  • You may not use our trademarks, brand names, or trade dress without our express written permission

Limited Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the Website and its content for your personal, non-commercial informational purposes only. This licence does not include any right to resell or make commercial use of the Website or its contents.

User Submissions

By submitting content to us (e.g. through contact forms, applications, or email), you grant Meisters a non-exclusive, worldwide, royalty-free licence to use, reproduce and process that content solely for the purpose for which it was submitted. You represent that you own or have the necessary rights to the content you submit.

4. Our Services

The Website provides general information about Meisters Solutions and our service offerings, including SAP implementation, Salesforce consulting, digital commerce, managed support services (AMS), artificial intelligence solutions, business intelligence, and related professional services.

No Binding Offer

Information on the Website does not constitute a binding offer or contract for the supply of services. Any engagement for professional services is subject to a separate written agreement between Meisters and the client, which shall govern the specific terms, scope, pricing, and conditions of that engagement.

Professional Advice

Content on the Website is for general informational purposes only and does not constitute professional, legal, financial or technical advice. You should seek independent professional advice tailored to your specific circumstances before making any decisions based on Website content.

5. Disclaimer of Warranties

The Website and all content are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted, error-free operation.

We do not warrant that:

  • The Website will be continuously available or accessible at all times
  • The information on the Website is complete, accurate, current or free from errors
  • The Website is free from viruses, malware or other harmful components
  • Any defects in the Website will be corrected

Some jurisdictions do not permit the exclusion of implied warranties, so the above exclusions may not apply to you in full. In such cases, our liability is limited to the extent permitted by applicable law.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Meisters Solutions S.L. and its directors, officers, employees, agents, partners and licensors shall not be liable for any:

  • Indirect, incidental, special, consequential or punitive damages
  • Loss of profits, revenue, data, goodwill or business opportunities
  • Damages resulting from your reliance on Website content
  • Damages resulting from unauthorised access to or alteration of your data
  • Damages arising from the conduct of third parties in connection with the Website

This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability or otherwise) and even if we have been advised of the possibility of such damages.

Nothing in these Terms limits or excludes our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any liability that cannot be lawfully excluded or limited under applicable law.

7. Third-Party Links and Content

The Website may contain links to third-party websites, resources or services (including partner websites, LinkedIn, and external tools). These links are provided for your convenience only. We have no control over the content or availability of those sites and do not endorse or accept responsibility for them or for any loss or damage that may arise from your use of them.

When you leave our Website, we recommend you review the terms and privacy policies of any third-party site you visit.

8. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, store and protect your personal data in compliance with GDPR, LGPD and other applicable laws. By using the Website, you consent to such processing as described therein.

9. Cookies

We use cookies and similar tracking technologies on our Website. By continuing to use the Website after the cookie consent banner is displayed, you consent to our use of cookies in accordance with our Cookie Policy (part of our Privacy Policy). You can manage or withdraw your consent at any time via your browser settings or our cookie consent panel.

10. Indemnification

You agree to defend, indemnify and hold harmless Meisters Solutions S.L. and its directors, officers, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or in connection with your use of the Website, your violation of these Terms, or your infringement of any rights of a third party.

11. Modifications to the Website and Terms

Website Changes

We reserve the right to modify, suspend or discontinue the Website (or any part of it) at any time without notice. We shall not be liable to you or any third party for any such modification, suspension or discontinuation.

Changes to Terms

We may update these Terms from time to time to reflect changes in our business, legal requirements or best practices. We will update the "Last updated" date accordingly. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Spain and, where applicable, the law of the European Union, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain, unless otherwise required by mandatory provisions of applicable consumer protection law in your jurisdiction.

For Brazilian Users

To the extent mandatory under Brazilian law (including the CĂłdigo de Defesa do Consumidor / Law 8,078/1990 where applicable), disputes may be brought before Brazilian courts of competent jurisdiction. Our LGPD compliance is governed by Brazilian federal law and the ANPD.

For EU/EEA Consumers

Nothing in these Terms affects your statutory rights as a consumer under EU law, including your right to bring proceedings in the courts of your country of habitual residence. The European Commission provides an Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.

13. Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreement, constitute the entire agreement between you and Meisters Solutions S.L. with respect to your use of the Website and supersede all prior or contemporaneous communications and proposals, whether oral or written.

15. Contact Us

If you have any questions about these Terms, please contact us:

Meisters Solutions S.L.

P.Âș del Gral. MartĂ­nez Campos, 11 – ChamberĂ­, Madrid, Spain

Email: info@meisters.solutions